Get help in MyLINK MarketingPlatform

Get help in MyLINK MarketingPlatform

Step 1. Open customer support

Select the speech bubble icon in the Top bar to open customer support.

Step 2. Check notifications

Select the bell in the Top bar to view notifications.

Notifications can include campaign activity, imports, and segment updates.

Step 3. Open Online Help

Open the Profile menu.

Select Online Help.

Step 4. Open settings or log out

Use the Profile menu to open Settings or Log Out.

When to use this feature

Use help and notifications when you need support, product guidance, or updates about platform activity.

Common use cases

• Ask for support
  Use the speech bubble icon when you get stuck.
• Check activity
  Use notifications to see updates such as campaign activity, imports, and segment updates.
• Open product guidance
  Use Online Help when you need instructions while working in the platform.

Marketing tip

Check notifications after imports, segment updates, and campaign activity.

This helps you catch setup or campaign activity before you continue with the next step.

Additional information

Customer support

The speech bubble icon in the Top bar opens customer support.

Notifications

The bell shows notifications such as campaign activity, imports, and segment updates.

Profile menu

The Profile menu gives access to Settings, Online Help, and Log Out.