Create a webhook in MyLINK MarketingPlatform

Use a webhook to notify another system when an event happens in your MyLINK MarketingPlatform account.

Before you start

You need:

  • Access to Integrations & Settings
  • The event that should trigger the webhook
  • The address the webhook should notify
  • Help from the team that manages the receiving system, if needed

Create a webhook


Step 1. Open Webhooks

Go to Integrations & Settings and open Webhooks.

Webhooks under Integrations & Settings

Step 2. Create a new webhook

Click + Create new.

The Create Webhook-button

Step 3. Name the webhook

Enter a name that explains what the webhook is for.

Fill in the name field of the webhook

Step 4. Choose the event

Choose the event that should trigger the webhook: Subscribe, Unsubscribe, or Confirmed.

Event selection dropdown

Step 5. Enter the notification address

Add the address the webhook should notify.

The URL input for the webhook

Step 6. Send a test

Send a test to confirm the receiving system is connected.

The webhook test-action, with a successful test

Step 7. Save the webhook

Save the webhook when the test is successful.


When to use this feature

Use webhooks when another system needs to know about MyLINK MarketingPlatform events right away.


Common use cases

  • CRM notifications
    Notify a CRM about an event.
  • Internal system updates
    Send event details to an internal system.
  • New profile workflows
    Start a workflow when a new profile is added.


Marketing tip

Name the webhook after the event and destination. This makes it easier to review later.

Additional information

Webhooks list

The Webhooks list shows each webhook name, where it sends to, and whether it is active.

Receiving system

Setting up a webhook often involves the person or team that manages the receiving system.

Things to know

  • A webhook sends an instant notification.
  • A webhook needs an event and a destination address.
  • Use the test action before saving.
  • Webhooks can be active or inactive.

Troubleshooting

ProblemPossible causeSolution
The test failsThe destination address may be wrongReview the address with the receiving system owner
The other system receives nothingThe webhook may be inactiveCheck whether the webhook is active
The wrong event sends dataThe selected event may be wrongReview the event setting
Setup details are unclearThe receiving system may need a specific formatAsk the receiving system owner to confirm requirements

FAQ