Set up profile fields in MyLINK MarketingPlatform

Create profile fields to store information on profiles, such as first name, country, or birthday.

Before you start

You need:

  • Access to Audience
  • A plan for the profile information you want to store
  • The file columns you want to import, if you are preparing for import

Set up profile fields


Step 1. Open profile fields

Open Audience > Profile fields.


Profile fields area.

Step 2. Add a field

Select Add new field.


Create New Profile Field Button

Step 3. Name the field and choose a field type

Enter a name for the profile field. Choose a field type such as text, number, date, or dropdown.

Use a name your team will recognize during import and segmentation. You can rename a field later, but its type stays fixed after creation.


Profile field type selection.


When to use this feature

Use profile fields when you need profile data for import, targeting, personalization, or reporting.

Common use cases

  • Personalize a newsletter
    Use a first name field when you want to personalize greeting text.
  • Target by market
    Use a country field when you want to send a campaign to profiles in a specific country.
  • Build date based segments
    Use a birthday field when you need a date value for later targeting.


Marketing tip

Create only the fields you need for your next campaign first.

You can add more fields later when your segmentation plan is clearer.

Additional information

Standard profile details

Email address and phone number are standard profile details.

Custom profile fields

Profile fields add extra information to each profile.

Field type

The field type stays fixed once the field has been created.

Things to know

  • Create profile fields before importing profiles.
  • Field names should be clear to your team.
  • Field type cannot be changed after creation.

Troubleshooting

ProblemPossible causeSolution
A file column does not map cleanlyThe matching profile field may not existCreate the profile field before import
The field has the wrong typeField type stays fixed after creationCreate a new field with the correct type
The field name is unclearThe name may not match the dataRename the field if needed

FAQ