Create a form in MyLINK MarketingPlatform

Use Forms to collect profiles, manage preferences, support unsubscribe pages, or confirm subscriptions.

Before you start

You need:

Access to Forms
An audience
The profile fields you want to collect
Any brand or styling requirements for the form

Create a form

Step 1. Open Forms

Go to Forms for the selected audience.

Step 2. Create a new form

Click Create new form.

Create form-button in the left hand corner

Step 3. Choose the form type

Choose the type of form you need: Subscription, Unsubscribe Flow, Modify Details or Confirmation. Name the form.

Step 4. Add fields

Add the profile fields you want to collect or show on the form.

Step 5. Design the form

Style the form to match your brand. You can place pictures, insert text, links and buttons - and of course edit the HTML directly if needed.

Step 6. Repeat for confirmation pages

Repeat the styling for any additional pages as needed, such as the confirmation page or the confirmation email.

Step 7. Save the form

Save the form when the setup and design are complete.

Step 8. Publish form on your website

Publish the form on your website by copying the source code from the form builder.

When to use this feature

Use forms when profiles need to enter or update information themselves.

Common use cases

Newsletter signup
Collect new newsletter profiles.
Preference management
Create unsubscribe pages or preference centers.
Double opt-in
Create a double opt-in confirmation form.

Marketing tip

Collect only the fields you plan to use. Shorter forms often reduce friction and make profile data easier to maintain.

Additional information

Form submissions

Submitted forms feed into the audience you chose.

Forms list

The Forms list shows each form name, type, and created date.

You can search by name and page through the list.

Form actions

You can edit or delete a form from the list.

Things to know

Subscription forms add new profiles to an audience.
Unsubscribe forms let a person opt out.
Modify or Preference centre forms let a person update details or preferences.
Confirmation forms support double opt-in.

Troubleshooting

Problem	Possible cause	Solution
The form list is empty	No forms have been created yet	Click Create new form
A field is missing	The profile field may not exist yet	Create or review the profile field before adding it to the form
Profiles go to the wrong audience	The wrong audience may be selected	Check the selected audience before publishing
The form type does not fit the task	The wrong form type may be selected	Review the form type and create the right form